1. Introduction
Welcome to Queblest("we," "our," or "us"). We are an online platform providing academic support, research, manuscript preparation, editing, formatting, and publication assistance services globally. This Privacy Policy explains how we collect, use, and protect your information when you access our services through our website.
2. Information We Collect
Personal Information
- Full Name
- Email Address
- Phone Number / WhatsApp Number
- Country or Location
Academic & Project Information
- Research papers, manuscripts, or other documents
- Instructions, guidelines, and project requirements
- Journal or conference submission requirements
Communication Data
Messages and conversations via email, website forms, or WhatsApp.
Payment Information
- Payment confirmations and transaction IDs
- We do not store debit/credit card or banking information.
3. How We Use Your Information
- To provide academic support, research, and publication assistance services
- To communicate regarding project requirements
- To edit, format, and prepare documents
- To submit manuscripts to journals only when requested by the client
- To improve our services and user experience
We do not sell, rent, or misuse personal data.
4. Confidentiality & Ownership
- Client documents and files are treated with strict confidentiality
- Content will not be reused, published, or shared improperly
- Queblest is only a service provider
5. Data Security
- Secure communication practices
- Limited access to client information
- Confidential internal handling of client data
Please note that no method of transmission over the internet is completely secure.
7. Payments
Some services such as publication assistance may require advance payment. Queblest is not responsible for journal decisions on submitted manuscripts.
9. Your Rights
- Right to access personal data
- Right to correct personal data
- Right to request deletion of personal data after service completion
10. Third-Party Links
The website may contain third-party links. Queblest is not responsible for the privacy practices of those websites.
11. Updates to This Policy
We may update this Privacy Policy at any time by posting the revised version on this page.
12. Contact Us
- Email: info@queblest.com
- Phone / WhatsApp: +44 7988 516460
13. Acceptance
By using Queblest services, you agree to this Privacy Policy.