1. Introduction
Welcome to Queblest("we," "our," or "us"). By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.
2. Services
- Academic support services
- Research support
- Editing and formatting services
- Manuscript preparation support
- Journal and conference publication assistance
Queblest is merely a service provider and does not promise academic or publication success.
3. User Responsibilities
- All the information and instructions provided by you are accurate
- You will use our services in an ethical and legal manner and in compliance with the policies and guidelines of your educational institution
- You are solely responsible for the use and application of the work done by us
4. Orders and Communication
- All project requirements must be clearly provided before the project is initiated
- Communication may take place through email, website, and/or WhatsApp
- Any changes after confirmation may result in additional charges
5. Payments
- Payments must be made as agreed before or during the process
- Some services, especially publication assistance, require upfront payment
- The project may be halted or slowed down if payment is incomplete
6. Revisions Policy
- Revisions are based on the original instructions provided
- Revision requests must be made within a reasonable time after project completion
- Changes outside the original scope will be treated as a new order and may require additional payment
7. No Guarantee of Publication
- We help with manuscript preparation and submission
- We do not guarantee publication in any journal or conference
- Journal editors and peer-reviewers make all publication decisions
8. Refund Policy
- Payments made for services already rendered are generally non-refundable
- No refunds will be provided if the work has been completed or a journal/conference submission has already been made
- Refund requests may be considered if the work has not been started or we are unable to deliver the agreed service
- Any approved refund will be reviewed based on the stage and nature of the service
9. Intellectual Property
- You own all rights to your submitted work
- We do not claim authorship or ownership
- We do not reuse your work for ourselves
10. Confidentiality
- We respect your privacy and keep your information confidential
- We do not disclose your information except for service completion
11. Limitation of Liability
We are not liable for academic outcomes, journal decisions, or misuse of work by the client.
12. Third-Party Services
- Journal publishers are third parties
- We have no control over their decisions or processes
13. Service Refusal
We reserve the right to decline or terminate service if:
- The requested service is unethical or illegal
- The client provides false information
- Abuse or inappropriate behavior occurs
14. Changes to Terms
We may change these Terms and Conditions at any time. Updated versions will be published on this page.
15. Acceptance
By using Queblest services, you agree to these Terms and Conditions.